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The AI Receptionist Benchmark

Best AI receptionist? Start with the facts.

A free, independent comparison of 20 AI receptionist and AI phone answering products, with the pricing each vendor publishes, their features, target industries and integrations. Every product is scored against the same public rubric, and only after real people have placed test calls.

Testing in progressNo product has been scored yet, so there are no rankings or winners on this page.

How the benchmark works

  • No paid placement

    No vendor pays to appear, and no link is an affiliate link.

  • Never ranked by guesswork

    Sorted by name, category or price. Scores appear only after real calls.

  • Published facts only

    Pricing as published by each vendor, checked September 2026.

  • One public rubric

    The same nine categories we use for client tests.

AI receptionist comparison table

Search, filter by category or industry, and sort by any column. Sorting is by name, vendor, category or published price, never by quality.

Showing 20 of 20 products. Sorted by product, ascending.

AI receptionist benchmark products. Column headers sort the table. Sorting is by name, vendor, category or published price, never by quality.
Industries targetedScore
AlloAlloAI receptionistAI Receptionist $32/mo per agent, Business $32/user/moSmall and medium businesses, Sales teamsNot yet scored
AriniAriniAI receptionistNot publishedDental practices, DSOsNot yet scored
AvocaAvocaAI receptionistNot publishedHVAC, Plumbing, Electrical, Pest control, Roofing, Garage door, RestorationNot yet scored
Bland AIBlandVoice AI platformStart $0.14/min, Build $299/mo plus $0.12/min, Enterprise customUsage basedEnterprises and developersNot yet scored
DialzaraDialzaraAI receptionistLite $29/mo, Pro $99/mo, Plus $199/mo, Elite $349/moInsurance, Healthcare, Home services, Legal, Tax services, Auto repairNot yet scored
GoodcallGoodcallAI receptionistStarter $79/mo, Growth $129/mo, Scale $249/moHealthcare, Salons, Education, Service businessesNot yet scored
Jobber AI ReceptionistJobberAI receptionistAdd-on $29/mo, included on Plus planPlumbing, HVAC, Landscaping, Residential cleaningNot yet scored
My AI Front DeskFrontdeskAI receptionistBusiness-in-a-Box $99/mo, Enterprise customProperty management, Retail, Therapy practices, Legal, Accounting, AutomotiveNot yet scored
Newo.aiNewo.aiAI receptionistPay As You Go $0 to start, AI Receptionist $299/mo, Enterprise custom$0 to startDental, Restaurants, Healthcare, Financial services, Home services, Hospitality, FitnessNot yet scored
Nextiva XBertNextivaAI receptionist$99/mo for 100 interactionsHome services, Healthcare, Dental, Legal, Restaurants, Real estate, Salons, Auto repairNot yet scored
Retell AIRetell AIVoice AI platformPay as you go $0.07-$0.31/min, Enterprise customUsage basedBusinesses and agencies building their own agentsNot yet scored
RingCentral AI ReceptionistRingCentralAI receptionistStandalone from $49/mo, RingEX add-on from $39/moHealthcare, Legal, Financial services, Real estate, RetailNot yet scored
RosieRosieAI receptionistProfessional $49/mo, Scale $149/mo, Growth $299/moPlumbing, HVAC, Construction, Accounting, Real estate, Law firms, Property managementNot yet scored
Sameday AISamedayAI receptionistLaunch $449/mo, Scale $789/mo, Enterprise customHVAC, Plumbing, Electrical, Roofing, Pest control, Solar, LandscapingNot yet scored
Slang.aiSlang.aiAI receptionistCore from $399/location, Premium from $599/location, Enterprise customFull-service restaurantsNot yet scored
Smith.ai AI ReceptionistSmith.aiAI receptionistFree $0/mo 25 calls, Pro $150/mo, Enterprise $500/moFree planLaw firms, Home services, IT services, Medical, Real estate, Financial services, AgenciesNot yet scored
SonantSonantAI receptionistNot publishedInsurance agenciesNot yet scored
SynthflowSynthflowVoice AI platformEnterprise from $30,000/yrEnterprises and contact centersNot yet scored
UpfirstUpfirstAI receptionistStarter $24.95/mo, Premium $59.95/mo, Pro $159.95/mo, Scale $299/moLaw firms, Real estate, Contractors, HVAC, Property management, Financial servicesNot yet scored
VapiVapiVoice AI platform$0.05/min hosting plus model costs, Core $29/mo, Pro from $999/moUsage basedDevelopers and agenciesNot yet scored

Pricing as published by each vendor, checked September 2026. Prices change; each product page links the vendor's pricing page. Price sorting uses the lowest published plan price, with annual prices shown per month; products priced only per minute or not published sort last.

Products by category

AI receptionists (16)

Finished products a business can set up itself to answer its phone line.

Voice AI platforms (4)

Builder platforms. A business usually gets a receptionist on one through an agency, or builds its own. When tested, the benchmark scores a named reference receptionist built on the platform, disclosed on its page.

Methodology

How products will be scored

Real people place test calls to a reference setup of each product, configured the way a typical small business would configure it. Each call is scored pass, partial or fail in every rubric category, and the setup is disclosed next to the score.
Read the Methodology
  1. R1Greeting and identification
  2. R2Understanding intent
  3. R3Booking accuracy
  4. R4Handoff to a human
  5. R5After hours and urgent calls
  6. R6Edge cases
  7. R7Invented information
  8. R8Latency and talk-over
  9. R9Message accuracy

More from the benchmark

Pricing, free plans and live service alternatives, all from published facts.

Alternatives, side by side

AI receptionists by industry

What callers in each industry need from an AI receptionist, and which benchmark products target it.

Benchmark questions

How the benchmark is built, scored and kept neutral.

Which is the best AI receptionist?

There is no single answer yet, and we will not name one before we have evidence. The best AI receptionist for a business is the one that handles its own callers well. The benchmark will score each product against the same public rubric once real people have placed test calls; until then every product shows as not yet scored.

What is an AI phone answering service?

It is another name for an AI receptionist: software that answers a business's calls with a synthetic voice and holds a conversation. It is different from a live answering service, where people answer the phone.

Are there AI receptionist reviews in the benchmark?

Not yet. We publish factual profiles and our method now, and scores only after real test calls. We never publish estimated scores, star ratings or pros and cons that imply testing we have not done.

Do vendors pay to be listed?

No. The benchmark accepts no payment, affiliate commission or sponsorship from any vendor, and no product page carries an affiliate link.

How were these products chosen?

We profile AI receptionist products and voice AI platforms that businesses in the United States are actively searching for, where the product exists and publishes enough to profile. Live answering services are not AI receptionists, so they are not benchmark products.

Can you test the AI receptionist my business already has?

Yes. That is our main service. Real people call the receptionist you already have and send you a written report. Your results go to your company only and never appear in the benchmark.

Already have an AI receptionist?

The benchmark tests reference setups. Yours is set up for your business and can behave very differently. Real people can call it and send you a written report.

Request a TestSee a Sample Report