Benchmark profile · AI receptionist
Jobber AI Receptionist: pricing, features and what we test
What it is and who it is for
A factual profile, not a review or a ranking.
The Jobber AI Receptionist is built into Jobber, the field service software. It answers calls and texts around the clock, books jobs, captures leads, transfers calls and recognizes returning customers from their Jobber records.
It is published as a $29 a month add-on with 30 conversations included and $0.79 for each one after that, and it is included on Jobber's Plus plan.
Because it lives inside Jobber, it is aimed at the trades Jobber serves: plumbing, HVAC, landscaping and residential cleaning. Home service callers often call with an active problem, so after hours and urgent call handling carry extra weight.
Published pricing
Pricing as published by the vendor, checked September 2026. Prices change, so confirm on the vendor's own pricing page before you buy.
| Plan | Published price | Included, as published |
|---|---|---|
| Add-on | $29/mo | 30 conversations, then $0.79 each |
| Jobber Plus plan | Included | Not stated |
- The add-on is published with 30 conversations, then $0.79 per conversation.
Checked against: getjobber.com/features/ai-receptionist/ (opens the vendor's site in a new tab), help.getjobber.com/hc/en-us/articles/25315927533847-Receptionist-powered-by-Jobber-AI (opens the vendor's site in a new tab)
Features
As listed by Jobber. Listing a feature is not the same as testing it.
- 24/7 calls and texts
- Job booking
- Lead capture
- Transfers
- Returning customer recognition
Integrations
As published by the vendor.
- Jobber
Industries targeted
The industries Jobber names on its own site.
- Plumbing
- HVAC
- Landscaping
- Residential cleaning
Related industry guides: Plumbing, HVAC, Contractors and Home Services
Benchmark score
Scores appear only after real people place test calls.
No test calls have been made to Jobber AI Receptionist yet, so there is no score, rating or ranking on this page. When real people have called a reference setup, the results will appear here against each of the nine rubric categories, with the setup disclosed.
What our test calls will check
Every product is scored against the full nine category rubric. Given what Jobber publishes, these are the calls we will look at most closely.
- 01Returning customer recognition: callers already in the reference Jobber account, and new callers with a similar name
- 02Jobs booked in Jobber, checked against the address, service and time the caller gave
- 03After hours emergency calls and how they are flagged
- 04Conversation count, since the add-on is billed per conversation after the first 30
Rubric categories: R1 Greeting and identification, R2 Understanding intent, R3 Booking accuracy, R4 Handoff to a human, R5 After hours and urgent calls, R6 Edge cases, R7 Invented information, R8 Latency and talk-over, R9 Message accuracy.
Already using Jobber AI Receptionist?
The benchmark tests a reference setup. Yours is configured for your business, with your hours, your services and your callers, so it can behave very differently. Real people can call the Jobber AI Receptionist receptionist you already have and send you a written report. Your results go to your company only.
Frequently asked questions
Short answers about Jobber AI Receptionist.
How much does the Jobber AI Receptionist cost?
As published in September 2026: a $29 a month add-on with 30 conversations, then $0.79 per conversation, or included on the Jobber Plus plan.
Does it work without Jobber?
Its only published integration is Jobber itself, so it is designed for businesses already running on Jobber.
Has the Jobber AI Receptionist been scored?
Not yet. It shows as not yet scored until real test calls have been placed.
Hear your AI receptionist the way your customers do
Tell us the number your AI receptionist answers and anything you want us to look at. Real people place the calls, and you receive a written report.