Benchmark profile · AI receptionist
Avoca AI: pricing, features and what we test
What it is and who it is for
A factual profile, not a review or a ranking.
Avoca is an AI receptionist for home service companies. It handles calls, texts and chat around the clock, books jobs, runs outbound campaigns and scores calls.
Avoca does not publish pricing. Its site offers a demo instead, so this profile lists pricing as not published rather than guessing a figure.
It targets HVAC, plumbing, electrical, pest control, roofing, garage door and restoration companies, and connects to ServiceTitan, Housecall Pro and FieldRoutes.
Published pricing
Pricing as published by the vendor, checked September 2026. Prices change, so confirm on the vendor's own pricing page before you buy.
Not published. Avoca does not list prices on its site, so we do not show a figure.
- Avoca does not publish pricing; its site offers a demo.
Checked against: avoca.ai/ (opens the vendor's site in a new tab)
Features
As listed by Avoca. Listing a feature is not the same as testing it.
- 24/7 calls, texts and chat
- Job booking
- Outbound campaigns
- Call scoring
Integrations
As published by the vendor.
- ServiceTitan
- Housecall Pro
- FieldRoutes
Industries targeted
The industries Avoca names on its own site.
- HVAC
- Plumbing
- Electrical
- Pest control
- Roofing
- Garage door
- Restoration
Related industry guides: HVAC, Plumbing, Contractors and Home Services
Benchmark score
Scores appear only after real people place test calls.
No test calls have been made to Avoca yet, so there is no score, rating or ranking on this page. When real people have called a reference setup, the results will appear here against each of the nine rubric categories, with the setup disclosed.
What our test calls will check
Every product is scored against the full nine category rubric. Given what Avoca publishes, these are the calls we will look at most closely.
- 01Job booking into the field service system, checked against the call
- 02Emergency and after hours calls, such as a garage door stuck open at night
- 03Price and membership questions, where an invented answer can set the wrong expectation
- 04How our human findings line up with the product's own call scoring, when a business shares it
Rubric categories: R1 Greeting and identification, R2 Understanding intent, R3 Booking accuracy, R4 Handoff to a human, R5 After hours and urgent calls, R6 Edge cases, R7 Invented information, R8 Latency and talk-over, R9 Message accuracy.
Already using Avoca?
The benchmark tests a reference setup. Yours is configured for your business, with your hours, your services and your callers, so it can behave very differently. Real people can call the Avoca receptionist you already have and send you a written report. Your results go to your company only.
Frequently asked questions
Short answers about Avoca.
How much does Avoca AI cost?
Avoca does not publish pricing. As of September 2026 its site offers a demo, so we list pricing as not published.
Avoca scores its own calls. Why test it separately?
A product's own scoring measures the product by its own standard. Real people calling from outside hear what your customers hear, scored against a public rubric.
Has Avoca been scored in the benchmark?
Not yet. It shows as not yet scored until real test calls have been placed.
Hear your AI receptionist the way your customers do
Tell us the number your AI receptionist answers and anything you want us to look at. Real people place the calls, and you receive a written report.