About Real Human Feedback

Why we exist

More and more businesses let an AI receptionist answer their phones. Most owners hear it once or twice when they set it up, and then rarely again. Their customers hear it every day. When it invents a price, misses an emergency or drops a transfer, the caller usually just hangs up, and the business never finds out.

We help close that gap. Real people call the AI receptionist a business already has, the way its customers do, and report exactly what they heard. The business gets a clear, written picture of what its callers experience, and can take it to its vendor with confidence.

Founded in 2026, Real Human Feedback tests AI receptionists remotely for businesses anywhere in the United States.

What we do not do

The limits that keep us independent.

• We do not answer anyone's phone. We are not an answering service.
• We do not sell AI receptionists, and we are not a partner of any vendor.
• We do not fix, tune, reprompt or configure AI receptionists. The report is where our work ends.
• We do not publish a client's results. Your report goes to your company only.

Staying out of all of that is what lets us tell you plainly what we heard. There is nothing for us to sell you afterward.

The benchmark

We also publish the AI Receptionist Benchmark, a free public index of AI receptionist products with factual profiles and the same published rubric we use for client tests. No vendor pays for placement, and scores appear only after real test calls.