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Industries · Contractors and Home Services

AI receptionist testing for contractors and home services

Contractors and home service companies live on the phone: estimate requests, scheduling, change orders and the occasional emergency. An AI receptionist for home services has to capture the job correctly, respect the service area, and know when a caller needs a person.

We help contractors, electricians, roofers, landscapers, cleaners and other home service companies hear what their callers hear. Real people place test calls to your AI receptionist and you receive a written report with every call and every score.

What callers to contractors and home service companies need from an AI receptionist

Every test call is built around these needs.

  • An estimate booked correctly

    Address, scope and the best time for a visit, captured without the caller repeating themself.

  • Straight answers on service area

    Callers want to know quickly whether you work in their town.

  • Help with urgent jobs

    A roof leak in a storm or a tripped main breaker is not a routine estimate.

  • A person for complex projects

    Remodels and commercial work usually need a conversation with the owner or an estimator.

The failures that matter most for contractors and home service companies

Every test covers the full rubric. These are the moments we listen to most closely for contractors and home service companies, because they cost the most when they go wrong.

  • 01

    Promising timelines

    Telling a caller a job will start next week or finish in a day, when nobody set that, is invented information.

  • 02

    Scope lost in the message

    "Replace two windows and look at the back door" becoming "windows" means a second call.

  • 03

    Every call treated the same

    An emergency storm call and a spring estimate need different handling.

  • 04

    Callers looped in the AI

    A caller who asks for the owner and cannot get out of the AI conversation often hangs up.

Test calls we would place

Real people place calls like these, shaped around your callers and anything you ask us to look at. Every call is scored against our published rubric.

  1. CALL 01A homeowner asks for an estimate on a deck and has three detailed questions
  2. CALL 02A caller reports a roof leak during a storm
  3. CALL 03A caller asks whether the company works in a town just outside the service area
  4. CALL 04A property owner asks to speak with the owner about a commercial project

Benchmark products that target contractors and home service companies

These products name contractors and home service companies among the industries they target on their own sites. Alphabetical and unranked, with no score until real test calls have been made. See every product in the benchmark.

  • Avoca

    AI receptionist

    Home services AI across calls, texts and chat, with its own call scoring. Pricing by demo.

    Published pricing
    Not published
    Key features
    24/7 calls, texts and chat, Job booking, Outbound campaigns, Call scoring
    Industries targeted
    HVAC, Plumbing, Electrical, Pest control, Roofing, Garage door, Restoration
    Not yet scoredTesting in progressAvoca profile
  • Dialzara

    AI receptionist

    Four minute based plans starting at $29 a month, with call routing and Spanish.

    Published pricing
    Lite $29/mo, Pro $99/mo, Plus $199/mo, Elite $349/mo
    Key features
    24/7 answering, Appointment booking, Lead qualification, Call routing, English and Spanish
    Industries targeted
    Insurance, Healthcare, Home services, Legal, Tax services, Auto repair
    Not yet scoredTesting in progressDialzara profile
  • Jobber AI Receptionist

    AI receptionist

    The receptionist built into Jobber's field service software, as an add-on or on the Plus plan.

    Published pricing
    Add-on $29/mo, included on Plus plan
    Key features
    24/7 calls and texts, Job booking, Lead capture, Transfers, Returning customer recognition
    Industries targeted
    Plumbing, HVAC, Landscaping, Residential cleaning
    Not yet scoredTesting in progressJobber AI Receptionist profile
  • Newo.ai

    AI receptionist

    Calls, web chat and social messaging from one AI, with a $0 pay as you go start.

    Published pricing
    Pay As You Go $0 to start, AI Receptionist $299/mo, Enterprise custom
    Key features
    Inbound and outbound calls, Web chat, Social messaging, Multi-language, Multi-location
    Industries targeted
    Dental, Restaurants, Healthcare, Financial services, Home services, Hospitality, Fitness
    Not yet scoredTesting in progressNewo.ai profile
  • Nextiva XBert

    AI receptionist

    Nextiva's AI receptionist across calls, texts and chat, priced by interaction.

    Published pricing
    $99/mo for 100 interactions
    Key features
    Calls, texts and chat, Appointment scheduling, Call routing, Lead capture, Transcripts
    Industries targeted
    Home services, Healthcare, Dental, Legal, Restaurants, Real estate, Salons, Auto repair
    Not yet scoredTesting in progressNextiva XBert profile
  • Rosie

    AI receptionist

    Minute based AI receptionist with warm transfers and English and Spanish, popular with trades.

    Published pricing
    Professional $49/mo, Scale $149/mo, Growth $299/mo
    Key features
    24/7 answering, Message taking, Calendar booking, Warm transfers, English and Spanish, Mobile apps
    Industries targeted
    Plumbing, HVAC, Construction, Accounting, Real estate, Law firms, Property management
    Not yet scoredTesting in progressRosie profile
  • Sameday AI

    AI receptionist

    Built for home service companies, booking jobs straight into field service software.

    Published pricing
    Launch $449/mo, Scale $789/mo, Enterprise custom
    Key features
    24/7 AI call answering, Job booking, Texting, Reactivation campaigns, Call analytics
    Industries targeted
    HVAC, Plumbing, Electrical, Roofing, Pest control, Solar, Landscaping
    Not yet scoredTesting in progressSameday AI profile
  • AI receptionist with a published free tier, aimed at law firms, home services and professional offices.

    Published pricing
    Free $0/mo 25 calls, Pro $150/mo, Enterprise $500/mo
    Key features
    24/7 answering, Lead qualification, Scheduling, Call recording and transcription, Analytics
    Industries targeted
    Law firms, Home services, IT services, Medical, Real estate, Financial services, Agencies
    Not yet scoredTesting in progressSmith.ai AI Receptionist profile
  • Upfirst

    AI receptionist

    Priced per call rather than per minute, with spam blocking and a long list of CRM integrations.

    Published pricing
    Starter $24.95/mo, Premium $59.95/mo, Pro $159.95/mo, Scale $299/mo
    Key features
    24/7 answering, Call summaries, Transfers, Scheduling, Spam blocking, 35+ languages
    Industries targeted
    Law firms, Real estate, Contractors, HVAC, Property management, Financial services
    Not yet scoredTesting in progressUpfirst profile

We test any AI receptionist, including ones not listed here and custom agents built on voice AI platforms.

Questions from contractors and home service companies

Short answers about testing an AI receptionist for contractors and home service companies.

Which home service companies do you test?

Any company whose phone is answered by an AI receptionist: general contractors, electricians, roofers, landscapers, cleaners, pest control, garage door and more.

Can you shape calls around a concern we have?

Yes. Tell us what worries you, such as estimates getting lost, and we build the test calls to look for it.

What happens after the report?

The engagement ends with the report. You take the findings to your vendor or your own team.

Hear your AI receptionist the way your callers do

Tell us the number it answers and what matters to you. Real people place the calls, and you receive a written report.