Benchmark profile · AI receptionist
Newo.ai: pricing, features and what we test
What it is and who it is for
A factual profile, not a review or a ranking.
Newo.ai is an AI receptionist that handles inbound and outbound calls, web chat and social messaging. It lists support for multiple languages and multiple locations.
It publishes a Pay As You Go plan with $0 to start, an AI Receptionist plan at $299 a month with 200 units, where a unit is roughly one call, and custom Enterprise pricing.
Its site names dental, restaurants, healthcare, financial services, home services, hospitality and fitness among its industries. Newo.ai does not list specific integrations on the pages we checked.
Published pricing
Pricing as published by the vendor, checked September 2026. Prices change, so confirm on the vendor's own pricing page before you buy.
| Plan | Published price | Included, as published |
|---|---|---|
| Pay As You Go | $0 to start | Not stated |
| AI Receptionist | $299/mo | 200 units |
| Enterprise | Custom | Not stated |
- A unit is described as roughly one call; the $299 plan includes 200 units.
Checked against: newo.ai/pricing/ (opens the vendor's site in a new tab)
Features
As listed by Newo.ai. Listing a feature is not the same as testing it.
- Inbound and outbound calls
- Web chat
- Social messaging
- Multi-language
- Multi-location
Integrations
As published by the vendor.
Unknown. Newo.ai did not list specific integrations on the pages we checked.
Industries targeted
The industries Newo.ai names on its own site.
- Dental
- Restaurants
- Healthcare
- Financial services
- Home services
- Hospitality
- Fitness
Related industry guides: Dental, Restaurants, Medical Practices, Contractors and Home Services
Benchmark score
Scores appear only after real people place test calls.
No test calls have been made to Newo.ai yet, so there is no score, rating or ranking on this page. When real people have called a reference setup, the results will appear here against each of the nine rubric categories, with the setup disclosed.
What our test calls will check
Every product is scored against the full nine category rubric. Given what Newo.ai publishes, these are the calls we will look at most closely.
- 01Consistency between a phone call and a web chat asking the same question
- 02Multi-location callers who need the right location's hours and address
- 03Restaurant and hospitality calls that mix a reservation with a question about the menu
- 04Calls in a second language, if the reference setup enables one
Rubric categories: R1 Greeting and identification, R2 Understanding intent, R3 Booking accuracy, R4 Handoff to a human, R5 After hours and urgent calls, R6 Edge cases, R7 Invented information, R8 Latency and talk-over, R9 Message accuracy.
Already using Newo.ai?
The benchmark tests a reference setup. Yours is configured for your business, with your hours, your services and your callers, so it can behave very differently. Real people can call the Newo.ai receptionist you already have and send you a written report. Your results go to your company only.
Frequently asked questions
Short answers about Newo.ai.
How much does Newo.ai cost?
As published in September 2026: Pay As You Go with $0 to start, the AI Receptionist plan at $299 a month with 200 units (roughly one call each), and custom Enterprise pricing.
What does Newo.ai integrate with?
Newo.ai did not publish a specific list of integrations on the pages we checked, so this profile lists them as unknown rather than guessing.
Has Newo.ai been scored?
Not yet. It shows as not yet scored until real test calls have been placed.
Hear your AI receptionist the way your customers do
Tell us the number your AI receptionist answers and anything you want us to look at. Real people place the calls, and you receive a written report.