Benchmark profile · AI receptionist
My AI Front Desk: pricing, features and what we test
What it is and who it is for
A factual profile, not a review or a ranking.
My AI Front Desk, which now calls itself Frontdesk, is an AI receptionist that covers phone calls, chat and text messages from one setup. It includes its own CRM, can place outbound calls, and answers from a knowledge base the business fills in.
Its published Business-in-a-Box plan is $99 a month with 200 voice minutes, or $79 a month billed annually. Larger businesses are quoted an Enterprise price.
The industries it names include property management, retail, therapy practices, legal, accounting and automotive.
Published pricing
Pricing as published by the vendor, checked September 2026. Prices change, so confirm on the vendor's own pricing page before you buy.
| Plan | Published price | Included, as published |
|---|---|---|
| Business-in-a-Box | $99/mo | 200 voice minutes; $79/mo billed annually |
| Enterprise | Custom | Not stated |
- The product now calls itself Frontdesk.
- The $99 plan is published with 200 voice minutes, or $79 a month billed annually.
Checked against: myaifrontdesk.com/pricing (opens the vendor's site in a new tab)
Features
As listed by Frontdesk. Listing a feature is not the same as testing it.
- Voice, chat and SMS
- Built-in CRM
- Outbound calls
- Knowledge base
Integrations
As published by the vendor.
- Zapier
- API
Industries targeted
The industries Frontdesk names on its own site.
- Property management
- Retail
- Therapy practices
- Legal
- Accounting
- Automotive
Related industry guides: Property Management, Law Firms
Benchmark score
Scores appear only after real people place test calls.
No test calls have been made to My AI Front Desk yet, so there is no score, rating or ranking on this page. When real people have called a reference setup, the results will appear here against each of the nine rubric categories, with the setup disclosed.
What our test calls will check
Every product is scored against the full nine category rubric. Given what Frontdesk publishes, these are the calls we will look at most closely.
- 01Knowledge base answers: questions whose true answer we set on the reference setup, and questions it was never given
- 02Invented information when a caller asks about something the knowledge base does not cover
- 03Whether call details land correctly in the built-in CRM
- 04Text follow up after a call, checked against what was said on the call
Rubric categories: R1 Greeting and identification, R2 Understanding intent, R3 Booking accuracy, R4 Handoff to a human, R5 After hours and urgent calls, R6 Edge cases, R7 Invented information, R8 Latency and talk-over, R9 Message accuracy.
Already using My AI Front Desk?
The benchmark tests a reference setup. Yours is configured for your business, with your hours, your services and your callers, so it can behave very differently. Real people can call the My AI Front Desk receptionist you already have and send you a written report. Your results go to your company only.
Frequently asked questions
Short answers about My AI Front Desk.
How much does My AI Front Desk cost?
As published in September 2026: Business-in-a-Box at $99 a month with 200 voice minutes, or $79 a month billed annually, and custom Enterprise pricing.
Is My AI Front Desk the same as Frontdesk?
Yes. The product at myaifrontdesk.com now calls itself Frontdesk.
Has My AI Front Desk been scored?
Not yet. It shows as not yet scored until real people have placed test calls to a reference setup.
Hear your AI receptionist the way your customers do
Tell us the number your AI receptionist answers and anything you want us to look at. Real people place the calls, and you receive a written report.