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Benchmark · 16 AI receptionists, unranked

Ruby receptionist alternatives: AI receptionists

Ruby is a live answering service: real people answer your calls. If you are weighing an AI receptionist as the alternative, these are the ones the benchmark profiles, each with the facts its vendor publishes. The list is alphabetical and unranked.

Live answering and AI answering are different things

With a live answering service, people on a shared team answer your calls. With an AI receptionist, software does. Ruby describes itself plainly:

“Ruby uses live receptionists. An AI virtual receptionist that independently picks up and conducts the call isn't how Ruby works.”

Before you switch

Check these before you move calls from a live service to AI.

  • List the calls your live receptionists handle well today, and check each AI option can handle them
  • Ask what happens when a caller asks for a person
  • Ask what the AI says when it does not know an answer
  • Compare the unit each plan counts: minutes, calls or conversations

Our guide to AI receptionists vs answering services covers the differences in more detail.

AI receptionists in the benchmark

Pricing as published by each vendor, checked September 2026. None of these products has been scored yet. Voice AI platforms, which are builder tools, are listed on the benchmark hub.

  • Allo

    AI receptionist

    A business phone system with an AI receptionist built in, priced per agent or per user.

    Published pricing
    AI Receptionist $32/mo per agent, Business $32/user/mo
    Key features
    Business phone system, AI call answering, Appointment booking, SMS follow-up, Call summaries
    Industries targeted
    Small and medium businesses, Sales teams
    Not yet scoredTesting in progressAllo profile

  • Arini

    AI receptionist

    AI receptionist for dental practices and DSOs, connected to practice management systems.

    Published pricing
    Not published
    Key features
    Inbound call handling, Scheduling, Patient reactivation, Appointment confirmations, Multi-location analytics
    Industries targeted
    Dental practices, DSOs
    Not yet scoredTesting in progressArini profile

  • Avoca

    AI receptionist

    Home services AI across calls, texts and chat, with its own call scoring. Pricing by demo.

    Published pricing
    Not published
    Key features
    24/7 calls, texts and chat, Job booking, Outbound campaigns, Call scoring
    Industries targeted
    HVAC, Plumbing, Electrical, Pest control, Roofing, Garage door, Restoration
    Not yet scoredTesting in progressAvoca profile

  • Dialzara

    AI receptionist

    Four minute based plans starting at $29 a month, with call routing and Spanish.

    Published pricing
    Lite $29/mo, Pro $99/mo, Plus $199/mo, Elite $349/mo
    Key features
    24/7 answering, Appointment booking, Lead qualification, Call routing, English and Spanish
    Industries targeted
    Insurance, Healthcare, Home services, Legal, Tax services, Auto repair
    Not yet scoredTesting in progressDialzara profile

  • Goodcall

    AI receptionist

    AI receptionist with unlimited minutes on every published plan and logic flows for routing.

    Published pricing
    Starter $79/mo, Growth $129/mo, Scale $249/mo
    Key features
    Unlimited minutes, Appointment booking, Lead capture, Logic flows, Multi-location
    Industries targeted
    Healthcare, Salons, Education, Service businesses
    Not yet scoredTesting in progressGoodcall profile

  • Jobber AI Receptionist

    AI receptionist

    The receptionist built into Jobber's field service software, as an add-on or on the Plus plan.

    Published pricing
    Add-on $29/mo, included on Plus plan
    Key features
    24/7 calls and texts, Job booking, Lead capture, Transfers, Returning customer recognition
    Industries targeted
    Plumbing, HVAC, Landscaping, Residential cleaning
    Not yet scoredTesting in progressJobber AI Receptionist profile

  • My AI Front Desk

    AI receptionist

    Voice, chat and SMS receptionist with its own built-in CRM and a knowledge base.

    Published pricing
    Business-in-a-Box $99/mo, Enterprise custom
    Key features
    Voice, chat and SMS, Built-in CRM, Outbound calls, Knowledge base
    Industries targeted
    Property management, Retail, Therapy practices, Legal, Accounting, Automotive
    Not yet scoredTesting in progressMy AI Front Desk profile

  • Newo.ai

    AI receptionist

    Calls, web chat and social messaging from one AI, with a $0 pay as you go start.

    Published pricing
    Pay As You Go $0 to start, AI Receptionist $299/mo, Enterprise custom
    Key features
    Inbound and outbound calls, Web chat, Social messaging, Multi-language, Multi-location
    Industries targeted
    Dental, Restaurants, Healthcare, Financial services, Home services, Hospitality, Fitness
    Not yet scoredTesting in progressNewo.ai profile

  • Nextiva XBert

    AI receptionist

    Nextiva's AI receptionist across calls, texts and chat, priced by interaction.

    Published pricing
    $99/mo for 100 interactions
    Key features
    Calls, texts and chat, Appointment scheduling, Call routing, Lead capture, Transcripts
    Industries targeted
    Home services, Healthcare, Dental, Legal, Restaurants, Real estate, Salons, Auto repair
    Not yet scoredTesting in progressNextiva XBert profile

  • RingCentral AI Receptionist

    AI receptionist

    AI receptionist from a large business phone provider, standalone or as a RingEX add-on.

    Published pricing
    Standalone from $49/mo, RingEX add-on from $39/mo
    Key features
    24/7 answering, Intake questions, Scheduling, Smart routing, Multilingual, SMS follow-up
    Industries targeted
    Healthcare, Legal, Financial services, Real estate, Retail
    Not yet scoredTesting in progressRingCentral AI Receptionist profile

  • Rosie

    AI receptionist

    Minute based AI receptionist with warm transfers and English and Spanish, popular with trades.

    Published pricing
    Professional $49/mo, Scale $149/mo, Growth $299/mo
    Key features
    24/7 answering, Message taking, Calendar booking, Warm transfers, English and Spanish, Mobile apps
    Industries targeted
    Plumbing, HVAC, Construction, Accounting, Real estate, Law firms, Property management
    Not yet scoredTesting in progressRosie profile

  • Sameday AI

    AI receptionist

    Built for home service companies, booking jobs straight into field service software.

    Published pricing
    Launch $449/mo, Scale $789/mo, Enterprise custom
    Key features
    24/7 AI call answering, Job booking, Texting, Reactivation campaigns, Call analytics
    Industries targeted
    HVAC, Plumbing, Electrical, Roofing, Pest control, Solar, Landscaping
    Not yet scoredTesting in progressSameday AI profile

  • Slang.ai

    AI receptionist

    Voice AI built for full-service restaurants, tied into reservation systems.

    Published pricing
    Core from $399/location, Premium from $599/location, Enterprise custom
    Key features
    Reservation management, Call recordings and summaries, VIP handling, Spanish
    Industries targeted
    Full-service restaurants
    Not yet scoredTesting in progressSlang.ai profile

  • Smith.ai AI Receptionist

    AI receptionist

    AI receptionist with a published free tier, aimed at law firms, home services and professional offices.

    Published pricing
    Free $0/mo 25 calls, Pro $150/mo, Enterprise $500/mo
    Key features
    24/7 answering, Lead qualification, Scheduling, Call recording and transcription, Analytics
    Industries targeted
    Law firms, Home services, IT services, Medical, Real estate, Financial services, Agencies
    Not yet scoredTesting in progressSmith.ai AI Receptionist profile

  • Sonant

    AI receptionist

    AI receptionist for insurance agencies, with quote intake and agency management integrations.

    Published pricing
    Not published
    Key features
    24/7 answering, Lead qualification, Quote intake, Scheduling, Call notes, Routing
    Industries targeted
    Insurance agencies
    Not yet scoredTesting in progressSonant profile

  • Upfirst

    AI receptionist

    Priced per call rather than per minute, with spam blocking and a long list of CRM integrations.

    Published pricing
    Starter $24.95/mo, Premium $59.95/mo, Pro $159.95/mo, Scale $299/mo
    Key features
    24/7 answering, Call summaries, Transfers, Scheduling, Spam blocking, 35+ languages
    Industries targeted
    Law firms, Real estate, Contractors, HVAC, Property management, Financial services
    Not yet scoredTesting in progressUpfirst profile

Questions about switching

Short answers for businesses leaving a live answering service.

Is Ruby an AI receptionist?

No. Ruby says on its own site that it uses live receptionists, and that an AI virtual receptionist that independently picks up and conducts the call is not how Ruby works. That is why Ruby is not a product in the AI Receptionist Benchmark.

Which AI receptionist is the best Ruby alternative?

We do not rank products before real test calls, and the right choice depends on your callers. This page lists every AI receptionist in the benchmark with the facts each vendor publishes.

Do any of these also offer live receptionists?

Some vendors sell live answering as well as AI. Smith.ai, for example, sells both. The profiles here cover the AI receptionist product only.

Already made the switch to AI?

Real people can call the AI receptionist you now have, the way your customers do, and send you a written report.

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